Thursday, September 07, 2006

Volkswagen at Automechanika 2006

Source: Volkswagen AG.
Automechanika Innovation Award for VW vehicle diagnostics concept

WOLFSBURG, Germany - “So that your Volkswagen remains a Volkswagen”– Europe’s largest automaker is presenting some 50 products, services and concepts under this motto at Automechanika 2006, the international leading trade fair for the automotive industry, taking place in Frankfurt from 12 - 17 September. In Hall 3.1, Volkswagen will not only be showing numerous innovations and trends for technical maintenance and service, but also making a comprehensive presentation of its accessories and genuine parts business.

Volkswagen will receive the Automechanika Innovation Award 2006 for the first series-model use of new vehicle diagnostics communication standards. Volkswagen service partners have been using the ASAM-UDS basic system, an internationally defined protocol standard in diagnostics communication, in their VAS-505 diagnostics equipment for the VW Crafter since May 2006.

Press release continues after the jump.

Volkswagen will in future be offering its service partners an enhanced standard of training through a new concept for training and certifying qualified Volkswagen Service Trainers in five fields of competence (technical, brand, method, HR and social competence), which are integrated in on-site training at service partners.

The Volkswagen Job Exchange has established itself as a successful and sustainable instrument for the labor market. 1,500 dealers and service partners of Volkswagen in Germany already use this free internet platform to recruit skilled employees, and there have been more than 12,500 applications since 2003.

Volkswagen is now introducing a mobile platform for many of the low-cost, alternative repair methods featured in its Clever Repair Program. As a result, customer service becomes even more flexible, especially for small repair jobs. By the end of the year, VW workshops plan to deploy at least 30 of these new Clever Repair mobile vehicles.

Volkswagen is ready to meet increased demand from customers for diesel particle filter retrofits and has a wide range of available kits. VW service partners offer diesel particle filters for almost every model series. These filters have been endurance tested and specially designed or engineered for each model and engine range.

Under the EU’s Leonardo da Vinci project, Volkswagen TV is investigating whether its successful concept of interactive training and information broadcasting for VW service partners can also be transferred to small and medium-sized enterprises throughout Europe. Volkswagen has won a total of 20 project partners in nine countries for this research project.

The new aerodynamics package from Volkswagen Accessories demonstrates that the Volkswagen Passat has what it takes to set sporting highlights. The sporty-design premium set comprising front apron, side skirting, rear apron, rear spoiler lip and twin tail pipe trim, refines the optical impression and reduces air resistance. The set will be available from VW partners from the end of 2006.

Volkswagen is presenting these products and services, together with many more, at Automechanika 2006. "Providing service for over ten million Volkswagen brand vehicles in Germany and more than 50 million vehicles all over the world represents a great challenge and brings enormous potential for a successful service business. That is what we are aiming to bring across to visitors at Automechanika," said Dietmar Hildebrandt, Head of Volkswagen After Sales. Service quality, market development and customer satisfaction go hand in hand in meeting this challenge.

1 Comments:

Blogger Auto said...

So when trying to decide to take your car in for its Full Service, Interim Service, Oil Service or whatever, remember that it might seem like you are saving money by deciding to skip it, but really it is a false economy as small problems are much more likely to turn around and bite you on the bum!

VW Service Adelaide

Wed Oct 13, 11:06:00 PM  

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